Troubleshooting Guide: Are Outlook Servers Down?
Key takeaways :
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- Check Microsoft 365 Status: User reports indicate no current problems at Microsoft 365, which encompasses subscription plans for Microsoft Office software suite and cloud-based software-as-a-service products.
- Troubleshooting Guide: The article provides instructions on how to check if Outlook.com is down on Microsoft’s end or if it’s an issue with the user’s computer or local network.
- Scope of Instructions: The troubleshooting instructions in the article apply to all Microsoft Outlook, Hotmail, MSN, and Live services.
- Identifying Server Issues: The article explains how to determine if Outlook.com is down for everyone or if it’s a localized issue.
- Specific Issue: The article addresses a specific issue where users connected to primary Outlook.com accounts encounter problems when trying to send emails from secondary non-Microsoft accounts.
- User Reports: Thousands of Microsoft Outlook users reported issues with accessing and using the email platform on a specific day.
Are Outlook Servers Down?
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User reports indicate no current problems at Microsoft 365. Microsoft 365, formerly Office 365, encompasses subscription plans that allow the use of the Microsoft Office software suite over the life of the subscription, as well as cloud-based software-as-a-service products for business environments, such as hosted Exchange Server, Skype for Business Server, and SharePoint, among others.
This article explains how to check if Outlook.com is down on Microsoft’s end or if it’s an issue with your computer or local network and how to solve most common causes. Instructions in this article apply to all Microsoft Outlook, Hotmail, MSN, and Live services.
How to Tell If Outlook.com Is Down
Can’t access your email and you’re not sure who’s at fault? Check these places first to see if it’s down for everyone or not.
Last updated: February 8, 2017 ISSUE If Outlook is connected to a primary Outlook.com account that is also connected to other secondary non-Microsoft accounts (such as Gmail, Yahoo, etc.), when sending an email in Outlook, you are not able to choose the other secondary connected account as the From sending account. If you manually type in the secondary connected account email address in the From field, the email is sent as On behalf of your primary Outlook.com account. STATUS: WORKAROUND
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Thousands of Microsoft Outlook users reported issues with accessing and using the email platform Monday morning.
